KnowledgebaseAccount & Billing

How to Cancel your GamerSafer GSAuth Addon

How to Cancel your GamerSafer GSAuth Addon

Account & Billing
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Mar 13, 2025
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3 min read

If you no longer need the GamerSafer GSAuth Addon for your Shockbyte server, you can cancel it by submitting a support ticket through the Shockbyte Panel. Follow the steps below to request cancellation.


#Steps to Cancel the GSAuth Addon

  1. Log in to the Shockbyte Panel

Visit the Shockbyte Panel and enter your account credentials and log in.

  1. Open a Support Ticket

In the Shockbyte Panel, locate the Support button in the sidebar and click on it. Select Open a New Ticket.

  1. Request Cancellation of the GSAuth Addon

In the Subject field, enter: Request to Cancel GamerSafer GSAuth Addon. In the Message section, provide the following details:

  • Select and link the correct server that has the GSAuth Addon.
  • Clearly state that you would like to cancel the GSAuth Addon.
  • Request confirmation once the cancellation is processed.
  1. Submit the Ticket

Click Submit and wait for a response from the Shockbyte Support Team.


#What Happens After Cancellation?

  • Once the request is processed, the addon will no longer be active on your server.
  • Any future billing for the GSAuth Addon will be stopped.
  • If you need to re-enable the addon in the future, you will need to repurchase it through the Shockbyte Panel.

For further assistance, visit the Shockbyte Knowledgebase or contact Shockbyte Support.

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