Shockbyte Panel
Shockbyte Panel
23 ArticlesHow To Use FileZilla For FTP (File Management)
FileZilla is an FTP software that allows you to easily access and manage your server files. We recommend that you use this when uploading and downloading files to your server especially with worlds and other huge files. --- How to connect to your server directory via FTP You can connect to your server directory via FileZilla. 1. Download and install the FileZilla Client for your system. Make sure that you download the FileZilla Client and NOT FileZilla Server. 2. On your server control panel, navigate to Files SFTP Connect. 3. Fill out the details displayed on the SFTP Server Login page of your server control panel into FileZilla as shown below. Your FTP password is the same as your control panel password. 4. Click Quickconnect on FileZilla and wait for it to successfully connect. If you are getting errors when connecting through FileZilla, this may be because you have provided the wrong FTP details. Double-check that you have copied the details from the FTP Server Login page correctly. You may also reset your panel password by following this guide: How to Reset your Shockbyte Panel Password.
How To Access Your Server Directory
Once your game server from Shockbyte is activated, you'd want to get started in customizing your server based on your preference. This will require that you access your server directory so that you can create, add, and manage your server files and folders. ::ProseNote{title="Important" description="If you prefer to access and manage your server files and folders through an FTP client like FileZilla, you may refer to our tutorial here: How to use FileZilla for FTP File Management." appearance="default"} :: Accessing your Server Directory You can access your Server Directory via the Shockbyte control panel. 1. Login to the Server Panel. 2. Locate your server on the My Servers page. 3. On your server, locate the Files tab on the top menu. 4. You will now be within your server files. That's it! You will now be able to view and manage the contents of your server directory.
How To Access Your Server Control Panel
If you have just ordered your very own server from Shockbyte, you will first need to start your server before you can play on it. This is done through your sever panel which is also what you will use to manage and configure your server to your liking. --- Accessing your Server Panel New User You can access your server control panel with the temporary password sent to your inbox after purchasing a server. 1. Open the email titled Your Temporary Shockbyte Panel Password in your email account. This email contains your temporary password to access the control panel. 2. Now, open the email titled Your New Shockbyte Server in your email account. Click on Visit Shockbyte Panel to navigate to your server. If this link doesn't work, you can use this link. 3. Enter the email address you used to purchase the server, then click Sign In. 4. You will receive a prompt to enter your temporary password found in the email titled Your Temporary Shockbyte Panel Password in Step 1. Then click on Sign In. ::ProseNote{title="Important" description="Your control panel password is NOT the same as your Shockbyte client account password. Use the password provided in the email." appearance="default"} :: Accessing your Server Panel Existing User You can log into your server control panel using the link in the email sent or by visiting your My Servers page on the panel. 1. Open the email titled Your New Shockbyte Server in your email account. Click on Visit Shockbyte Panel to navigate to your server. If this link doesn't work, you can use this link. 2. Enter the email address you used to purchase the server, then click Sign In. 3. You will be prompted to enter your password and then click Sign In. 4. If you are accessing your server through https://panel.shockbyte.com/, you can find your server on the My Servers page. That's it! You should now be logged into your server control panel. If you think the control panel password you are using is incorrect, you may reset it by following this guide: How to Reset Your Control Panel Password
FTP: 530 Authentication Failed Error
If you are encountering the error when accessing your server files via an FTP client such as FileZilla, it means that you are using an incorrect username or password. In order to successfully access your server files, you can follow these tips: Ensure that you are using the correct username. Your FTP username can be found on the control panel under Files SFTP Connect. Please ensure that you enter the username exactly as it appears as there is a set of numbers at the end of the username that must be included. Note that the username is different for each server. Ensure that you are using the correct password. Your FTP password is the same as your Server Control Panel password. Make sure that there are no spaces before or after the username and password. If you are copying and pasting the details in, try entering them manually (and vice versa). You can also try resetting your Server Control Panel password by following our guide. Ensure that you enter the correct information in the appropriate locations. The numbers inside coloured circles have been added to the screenshots below to guide you on where to place each login detail: Alternatively, you can try using an alternative FTP File Management software such as WinSCP, which we have a guide on how to use here.
How To Restore A Server Backup
Your Minecraft server may encounter issues that lead to loss of server data or player progress, which can be devastating to your server and players. This is when server backups become handy. If you aren't familiar with them already, feel free to check out our resources on the topic: How to Manually Backup your Minecraft Server How to Automatically Backup your Minecraft Server In the event that your server files get corrupted or lost, you can restore your most recent server backups, allowing you and your players to resume at a more recent state instead of starting all over again. ::ProseNote{title="Important" description="Before restoring a backup, make sure to generate another backup first of your corrupted files. Although some of the files may be corrupted or unusable, some may not be and can be saved." appearance="error"} :: Restoring a Generated Backup If you generated a backup using the Shockbyte Panel, you can easily restore the backup automatically. 1. Open your server's Control Panel. 2. On the left-hand sidebar, click the Backups tab. 3. Click the three dots next to the Download button next to your most recent backup. When selecting a backup to use as a restoration point, make sure you select the most recent backup generated before the data loss you experienced. 4. Click the Restore button and accept the confirmation. After a few moments, your backup will be restored, and you will be able to use your server again.
How To Locate Console Errors On Your Shockbyte Panel
A useful quality of life feature provided by the Shockbyte Panel is the ability to filter your console logs by their types. This means you can click one button and easily view only the error logs your server has printed, making troubleshooting quicker as you'll spend less time tracking down errors in your sea of console logs. --- Locating Console Errors 1. Navigate to the Shockbyte Panel and open your server panel. 2. Click the Console tab to open your server console 3. Click the Errors tab to only show any errors your server log has printed 4. Now you can read and investigate any errors your console may have printed. You can click the arrow icon next to the error log to view where the line occurred in the normal console logs.
How To Create & Edit User Roles On Your Server Panel
A useful feature provided to server owners on the Shockbyte Panel is the ability to create and edit panel user roles. This allows you to share your console access with your staff, while ensuring they only have access to what they need, promoting a secure and collaborative environment. --- Creating a New Panel Role You can't modify any of the default panel role permissions, so if you'd like a role with different permissions, you must create your own custom role. 1. Navigate to the Shockbyte Panel and open your server panel. 2. Click the Sharing tab to view your server roles 3. Click the Edit button in the Roles section 4. Click the Create Role button, give your role a name, then click Confirm 5. Modify your desired permissions, your changes will automatically save --- Editing an Existing Panel Role If you would like to modify the permissions of one of your existing panel roles, you can quickly do so by following these steps. If you haven't added any roles to your server yet, you will need to add one as the default roles cannot be edited. 1. Navigate to the Shockbyte Panel and open your server panel. 2. Click the Sharing tab to view your server roles 3. Click the Edit button in the Roles section 4. Select the role you would like to modify 5. Modify your desired permissions, your changes will automatically save