If you no longer need the GamerSafer GSAuth Addon for your Shockbyte server, you can cancel it by submitting a support ticket through the Shockbyte Panel. Follow the steps below to request cancellation.
# Steps to Cancel the GSAuth Addon
- Log in to the Shockbyte Panel
Visit the Shockbyte Panel and enter your account credentials and log in.
- Open a Support Ticket
In the Shockbyte Panel, locate the Support button in the sidebar and click on it. Select Open a New Ticket.
- Request Cancellation of the GSAuth Addon
In the Subject field, enter: Request to Cancel GamerSafer GSAuth Addon. In the Message section, provide the following details:
- Select and link the correct server that has the GSAuth Addon.
- Clearly state that you would like to cancel the GSAuth Addon.
- Request confirmation once the cancellation is processed.
- Submit the Ticket
Click Submit and wait for a response from the Shockbyte Support Team.
# What Happens After Cancellation?
- Once the request is processed, the addon will no longer be active on your server.
- Any future billing for the GSAuth Addon will be stopped.
- If you need to re-enable the addon in the future, you will need to repurchase it through the Shockbyte Panel.
For further assistance, visit the Shockbyte Knowledgebase or contact Shockbyte Support.
