Palworld
Palworld
15 ArticlesHow to Reset Player Data on Your Palworld Server
You might need to reset a player’s data for different reasons, like restarting progress or resolving otherwise unfixable bugs in-game. When a player's data is reset, their character and all of their progress will be completely wiped. ::ProseNote{title="Important" description="As this process involves deleting files, make sure to create a backup of your server before proceeding with the steps in this guide." appearance="error"} :: --- Obtaining the Player ID First, you will need to obtain the Player's ID to identify the correct player data file. This can be obtained via the server console or using the command in-game. Method 1: Server console (Recommended) 1. Open your Server Control Panel and open the Console. 2. Locate any recent connection or disconnection messages from the player. If there are no recent messages from the player, connecting to the server will generate them. 3. Copy their Player ID from the console. In the following example, the Player ID digits would be copied: Method 2: Using the command in-game. The player must be actively connected to the server for this method to work. 1. Connect to your server as an Administrator. 2. Open the chat and enter the command. 3. Online players will be listed by , and . Locate the correct player based on their Name or Steam ID. 4. Copy the correct Player ID. In the following example, the Player ID digits would be copied: Deleting the Player Data File 1. Open your Server Control Panel and Stop the server. The server must remain offline throughout this process for the file to be deleted correctly. 2. Navigate to , then open the last folder, which will usually be named a random string of characters. 3. Open the folder inside the same directory. 4. Paste the Player ID that you copied earlier into the Search Bar and delete the file. If there are two files that match the Player ID, both should be deleted. In the following example, the file that's deleted is . 5. Start the server. --- That's it! Once the server is started, the affected player's data will be completely reset.
How to Host a Palworld Crossplay Server (Steam, Xbox, PS5, Mac)
Full crossplay support for Palworld (Steam, Xbox, PS5, and Mac) was introduced in Update v 0.5.0. By default, your Shockbyte server automatically supports full crossplay and will appear in the Community Server list across all platforms. --- Crossplay Compatibility Settings Your server comes preconfigured with full crossplay enabled. Players on Steam, Xbox, PS5, and Mac can access it immediately. If you wish to customise which platforms can connect: 1. Access your control panel and Stop your server. 2. Navigate to the Config tab. 3. Locate the Crossplay Platforms setting. 4. Remove any platform from the list if you’d like to restrict access (e.g. to allow only Steam and Xbox, set it to ). 5. Save and Start your server. Once your server is running, it will appear in the in‑game Community Servers list across all enabled platforms; or players can choose to direct connect via your server’s IP address.
How to Restore a Palworld Backup
Palworld automatically creates and stores backups of your server in the server files. This guide will go over how to restore these backups. We recommend enabling automatic backups through our control panel for future use because it only takes one-click to restore these backups. If you'd like to enable automatic backups you can find our guide on the topic here. ::ProseNote{title="Important" description="As this process involves deleting files, make sure to create a backup of your server before proceeding with the steps in this guide." appearance="error"} :: --- How to get started 1. Access your server's control panel and shut down the server. 2. Navigate to the Files tab on your server. 3. Navigate to , then open the last folder which will usually be named a random string of characters. 4. Delete the , , and files inside of this folder, they will be replaced by the backup files later. --- Retrieving a Backup 1. Inside the same folder, open the folder, then the folder and identify which backup to restore. 2. Open the folder of the backup that you want to restore. 3. Select all the files inside the backup. It should have , , and . 4. Select the Move button. 4. Scroll to the end of the file path and remove from the file path, then move the files. Now you can start the server and your backup should be restored.
How To Join Your Palworld Server
Once your Palworld server is set up and configured how you would like it, you will be able to connect. There are multiple methods to connect with, depending on your preferred choice. --- Obtaining your Server IP In order to connect to your server, you will need to know both the server IP and port. These can both be found in your server's Shockbyte control panel. Once logged in, you will be able to find your server's IP and port next to IP Address. --- Direct Connecting to your Palworld Server 1. Launch Palworld. 2. Click Join Multiplayer Game. 3. Enter your server address into the Direct Connect input box. 4. If your server has a password configured, enable the Enter password box. 5. Click the Connect button, and enter the server password if applicable to join the server. Finding your Palworld Server in the Community Server List 1. Set a Server Name in the Palworld Server Settings file. Save the file and restart the server for the server name to take effect. 2. Launch Palworld. 3. Click Join Multiplayer Game. 4. Select the Community Servers tab on the left. 5. Enter your server name in the search bar then click Search to filter for your server. 6. Click your server in the list to connect to it.
Palworld Server Known Issues & Common Fixes
As Palworld is an early access game, there are a handful of common issues that affect many players and server owners. This guide will briefly summarize some of these issues, provide important context, and hopefully give you a solution to any problem you may experience with your Palworld server. Keep in mind that most of these problems will be fixed by the developers over time, so please keep an eye on their socials, like their Discord server, for patch notes and news. --- Palworld Server Lag and Memory Leaks Server lag and memory leaks on Palworld dedicated servers have improved greatly since the game's initial release in 2024, but it’s still not uncommon for performance issues to occur. Since Palworld is an early access game, some issues are still expected, especially after new updates. Occasionally, performance may drop unintentionally following an update, though these issues are usually patched and further optimizations are introduced in later updates. If you find that your server is lagging or experiencing a memory leak, there are a few options available to you: Recommendation 1: Set up scheduled server restarts Generally, it's standard practice for server owners to schedule server restarts every 12-24 hours. This improves server performance and resource usage over a longer period of time. However, if you're experiencing significant lag or a memory leak, you will benefit from scheduling more frequent restarts around every 2-3 hours instead. You can check our guide on how to set this up here: How to set up restarts with scheduled tasks Those experiencing memory leaks will benefit the most from scheduling frequent restarts every 2-3 hours. This gives your server time to properly save progress, shut down, and restart, allowing it to clear up resource usage before a crash can happen. Since crashes can sometimes lead to world rollbacks, setting up these restarts is the best way to avoid data loss while keeping your server running smoothly. Recommendation 2: Upgrade your server specifications The Grizzbolt plan offers RAM and CPU upgrade packages, which allocate more resources to your server. While this can help improve performance, it’s important to note that it may not be a permanent solution. See our guide on how to upgrade your server here. Server lag: Server lag can often be improved by upgrading your CPU priority, as this allocates more processing power to your server. However, if the lag began after a recent game update, it’s likely a new performance or optimization issue that needs to be resolved by Palworld developers in a future update. Memory leaks: Memory leak crashes can often be delayed by upgrading your plan to include more RAM, allowing the server to run longer before a crash occurs. However, keep in mind that if you’re experiencing a memory leak, the server will eventually run out of usable RAM regardless of how much it has been upgraded. Recommendation 3: Contact our support team If you would like, you can always reach out to our support team for assistance with identifying the cause of an issue on your server. ::ProseNote{title="Memory Leaks" description="Not every memory-related crash is caused by a memory leak. Memory leaks occur when RAM usage continually rises over time and never stabilizes. If you’re not sure if your server has a memory leak, reach out to our support team and provide details such as how often the crashes occur, whether scheduled restarts have helped and how often they're run, and how many players are online at the time of the crashes." appearance="error"} :: --- Server Not Found on Server List During Palworld’s initial release, many players experienced difficulty locating their desired server on the in-game server list. This was due to limited filtering options and the list only showing 200 entries at a time. Thankfully, this issue has since been resolved. However, if you still have trouble finding your server in the community server list, make sure to do the following: - Set a server name: You will need to give your server a unique and searchable name in the Palworld Settings File for it to take effect in-game. Check our guide on this here. - Search for the server correctly: You will need to search for your server in the Community Servers list instead of the Official Servers tab. Check our guide on this here. - Crossplay: All crossplay platforms are enabled on our servers by default. If you removed any of the crossplay platforms, they will need to be added back to the configuration file for users on those platforms to find the server. Check our guide on this here. You can also use direct connect to join your server as an alternative, which is detailed in our guide here. --- Connecting to Password Protected Servers The only way to make your Palworld server private is by adding a password. After adding a password to your server, players will not be able to join the server without first enabling the "Enter password" checkbox. If you attempt to connect to a private server without first clicking the "Enter password" box, you will be immediately disconnected with a message that says "No password has been entered". --- Character Data Wipes When Transferred If you upload a locally hosted world to your server, the host character's data will be completely wiped as the dedicated server itself will assume the role of the host character. Unfortunately, there is no known fix for this problem without getting very technical with player files. As a result of this issue, we recommend you store as much of the host player's items, Pals, and equipment into world storage before uploading it to your server, so those can at least be transferred. That being said, the host player's experience and technology advancements will be lost. --- Random World and Character Data Wipes Since Palworld’s release, dedicated servers have been known to occasionally experience full world and character data wipes. While the Palworld developers have improved the game so that this happens less frequently than before, it’s still not uncommon. Wipes tend to occur most often after game updates or server crashes. You can restore your data using the following options: - Palworld Backups: Thankfully, the Palworld developers have made it so that dedicated servers automatically create and store backups in the save folder. Restoring these backups will take a few steps, especially if you’re not familiar with handling server files. We have a step-by-step guide on how to restore these backups here. - Automatic Backups: If you’ve enabled automatic backups on your server, restoring them is much easier. It only takes one click through the control panel. We recommend enabling automatic backups if you haven’t already, to make future restoration easier. Check our guide on this here. Status Page and Additional Resources For more updates and to view the live status of our Palworld server services, known issues, and other announcements, please refer to the Shockbyte Status Page. You may also find answers to many commonly asked questions on this official Palworld FAQ Google document, or within the Palworld Community Discord Server.
How To Use Admin Commands On Your Palworld server
There is a range of useful commands available to Palworld server administrators, such as a message broadcast command and teleportation commands. ::ProseNote{title="Important" description="In order to use admin commands, you will need to be connected as an Administrator." appearance="default"} :: Palworld Admin Commands Below is a list of the currently available Palworld server admin commands. Some of these commands can't be used on the server | Command | Description | | ----- | ----- | | | This command will shut down the server with the specified message after the seconds delay expires. | | | Immediately stop the server with this command. | | | Broadcast a message to every connected player from the server. | | | Disconnects the specified player from the server. | | | Bans the specified player from the server. | | | Unbans the specified player from the server. | | | Teleports you to the location of the specified player. This command cannot be run from the console. | | | Teleports the specified player to your location. This command also can't be used from the console. | | | Displays information like the player IDs and Steam IDs of all connected players. | | | Displays information about the server. | | | This command force saves the world data. | | | Allows you to switch to spectator mode. You can change with the key. |
How To Upload An Existing World To Your Palworld Server
If you had hosted a local world or single-player Palworld session before purchasing a dedicated server, you can transfer your existing world data over to your new server. ::ProseNote{title="Host player" description="The host player will lose their character progress when the save is transferred. This is because the dedicated server itself will assume the role of the host character. We recommend that the host place as many items or Pals into storage as possible before transferring the world." appearance="error"} :: --- Finding Local World Files You can directly access your save files from the open folder button found in-game. 1. Open Palworld, and click Start Game to view your world list. 2. Select your desired world, then click the folder icon in the bottom left. 3. You should now see your world files; keep them open. --- Uploading an Existing World Once you have located your existing Palworld world files, you can replace your server's existing world files with them. 1. Access your Control Panel and Stop your server. 2. Navigate to the Files tab on your server. 3. Navigate to , then open the last folder, which will usually be named a random string of characters. 4. Delete all the files within this folder; they will be replaced by your existing world files. If you'd like to save these files for future use, you can create a backup before deleting them. 5. Upload your existing world files to the same directory. Do not include the WorldOption.sav file. If you upload the WorldOption.sav file, it will override the server's configuration, and you will not be able to make edits with the Palworld Server Settings file. 6. Start your server.