How to Unclaim Your Satisfactory Server

You may find that your server has already been claimed after trying to join for the first time. This happens when another user found your server’s IP before you, and was therefore able to set it up themselves instead.

  1. Stop your server using the Control Panel.
  2. Navigate to Files > FTP File Access, and log in.
  3. Go to /.config/Epic/FactoryGame/Saved/SaveGames, select the ServerSettings.15777 file, and click DELETE.
  4. Start your server.

Your server has now been unclaimed and is ready to be used! Follow our guide on How to Setup Your Satisfactory server to get started.

If you require any further assistance, please contact our support at: https://shockbyte.com/billing/submitticket.php

Mitchell Smith

Managing Director @ Shockbyte

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