At Shockbyte, we provide premium game server hosting for over 45 of the most popular games you can think of.
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That's not a typo. All network outages are covered by our SLA.
Our support team is available around-the-clock to assist you.
Get a custom IP address for free using our subdomain creator.
We offer a wide variety of features that enhance your gaming experience and provide the most powerful hardware at the best price.
Start hosting in seconds after purchasing your game server.
We guarantee full protection against DDoS attacks under our SLA.
Our team is constantly working to keep our library up to date.
Here are some of our new customers' frequently asked questions. If you still need help, you can check out our knowledgebase articles or contact support.
We're one of the longest running server hosts in the world; we’ve been providing our customers with high-quality game server hosting at affordable prices since the very beginning in 2013. We offer 24/7 customer support in case you run into any issues, and recently developed a brand-new control panel. The Shockbyte Control Panel is the fastest and easiest to use in the market, so even if you're a newbie to server hosting, we're sure you'll find it very easy with us! With over 7,000 5-star reviews, locations all across the globe and a 3-day money back guarantee, we firmly believe that Shockbyte is the best option for your game server hosting needs.
Absolutely! You can upgrade or downgrade your game server plan at any time in your client dashboard. We understand that circumstances change, and sometimes you might need a little bit more or a little bit less. Alternatively, you can also reach out to our support team to create a custom plan for any of our game servers to fit your needs.
We offer all customers a 3-day money back guarantee, meaning if you don’t want to host your server with us within a three day period, you can submit a cancellation request and request a refund from our team. A support agent will then confirm your eligibility and provide you with your refund, and cancel your service. Please note that we cannot automatically cancel your payments through PayPal, you will need to do that manually here.
Of course we do! Almost all games and plans in our game library support mods, modpacks and plugins, including integrations with the Steam Workshop, CurseForge and Modrinth. We want our customers to play the way they want, however they want. Some games, such as Satisfactory, currently do not support mods with dedicated servers but we’ll be sure to add them the moment they do!
Our support team is available around the clock to assist you with whatever you may be struggling with, whether it’s installing a new mod that just won’t work or if your server is crashing. You can rest easy knowing that no matter the time or day, we’ll be here to help!
You can start your first game server by navigating to any of our games page, finding a plan that works for you and purchasing that server. From there, your server will be set up and ready to configure within seconds. Alternatively, you can use some of our ready-made server templates to get up and running instantly!