Support
We understand that problems could occur at any hour of the day. Our friendly support team works around the clock to help you whenever you need it!
Our Minecraft Hosting plans begin at $2.50, and have the option of easily and automatically upgrading at any point, only charging you the difference between the upgraded package cost and your remaining days on your current plan.
As a partner of Enjin, all Minecraft server orders come with a free 45 Day Enjin Premium trial. Over 80,000 Minecraft servers use Enjin to host their server websites. Enjin offer many features such as a Donation store, Rank syncs, vote for diamonds and many more Minecraft modules.
We've just released a new video explaining the upgrade/downgrade process. https://www.youtube.com/watch?v=jy-Ms-0ieHI
We've updated our tutorial on installing a Custom JAR. https://www.youtube.com/watch?v=nqunsFFRtZQ
We've released an update to our tutorial on changing your Multicraft password. https://www.youtube.com/watch?v=ZALJpO7iias
The new 1.10 versions of Spigot, Craftbukkit and BungeeCord have also been added to our JAR Distribution system.
Minecraft 1.10 has just released and has been added to our JAR Distribution system. It will be available for use within 1-12 hours.
We understand that problems could occur at any hour of the day. Our friendly support team works around the clock to help you whenever you need it!
We are dedicated to keeping your server online. We monitor the status of servers to provide maximum uptime, allowing you to go to sleep knowing your server is still running.
We only use leading datacenters with premium bandwidth and hardware to maximize uptime, as well as maintaining high redundancy and a low latency.
Our automated system creates your server and emails the information directly to you after order so you can log on and play within minutes!
To give you total control over your game server, we use Multicraft Control panel. This provides an easy to use panel that filled with features.
Shockbyte is making lag a thing of the past by using the latest Intel® Xeon™ CPU's, SSD's and high-grade DDR4 ECC Memory.
Shockbyte is great! Excellent service and support. I've been using their servers for private build server and testing for about 4 or 5 months.
Snipper MC-Market.org
Amazing host so far. I have been using Shockbyte for about a month and a half and they are amazing. My tickets are answered within 5-60 minutes! That is crazy fast.
StunnedOwl MC-Market.org
Vouch, although I was only with them for a month, the one support ticket I had was resolved extremely quickly and the server never went down. It was a great connection and experience for me and my members.
xX99oddXx MC-Market.org
I have been using Shockbyte for about 2 months now and may I just say, WOW! Shockbyte knows what they're doing whether you want a server for a few friends or a very large server. I plan on staying with Shockbyte for a very long time! Thanks Shockbyte!
AFlyYay MinecraftForum.net