When troubleshooting an issue with your Minecraft server, logs can help you diagnose and tackle the problem at hand. Shockbyte staff may also ask for logs during a support inquiry to quickly identify any issues you may be experiencing.
# How to Find and Share Your Server Console Log
With our panel, sharing your console log takes just two clicks.
- Navigate to the Shockbyte Panel and open up your server.
- Click the overflow menu in the top-right corner of your console.
- Click the Share Log button.
# How to Find and Share Your Server's Crash Reports
Crash reports contain information including what mods were loaded during the crash and where or when exactly the crash occurred.
- Go to the Shockbyte Panel and open up your server.
- Navigate to the Files tab.
- Locate and open the crash-reports folder.
- Sort the directory by Last Modified and click on the latest crash report.
- Copy all of the text and paste it into our Hastebin.
- At the top right, click Save and copy the generated link in your address bar to share the log.
# Local Client Logs for Vanilla/Modded Minecraft Versions
Minecraft generates client-side logs, which are saved to your computer locally. These logs are similar to console logs in that they display a timeline of events, however, client-side logs only display information relating to your game client, not the server.
- On your keyboard press
Windows Key
+R
at the same time. This will open a Run dialogue box usually in the bottom left of your screen. - Paste
%appdata%/.minecraft/logs
into the Run dialogue field and press OK.
- Open latest.log with any text editing program.
- Copy all of the text in this document.
- Paste the text into our Hastebin then click Save.
- Copy the generated link in your address bar to share the log.
# Finding Logs for CurseForge Modpacks
The CurseForge launcher makes installing modpacks much easier than traditional methods. It creates separate Minecraft instance folders, each containing all necessary files, including log files unique to the mod pack you are playing.
- Open the CurseForge launcher, and click the Minecraft logo.
- Right-click the modpack you are playing and select Open Folder.
- Open latest.log with any text editing program.
- Copy all of the text in this document.
- Paste the text into our Hastebin then click Save.
- Copy the generated link in your address bar to share the log.
If you need help with troubleshooting your server, just reach out to our support team and share any logs created from the steps above.