Frequently Asked Questions

If you would like to find out more, head over to our FAQ Page.

Q: How are your servers so cheap?
A: We work on a different business model than most hosts - we have very small margins, however we operate on a much larger scale. We make a profit by selling a large amount of servers for a smaller price, rather than fewer servers for a higher price. Additionally, we lease our servers in bulk and for a long period of time, which allows our expenses to be discounted.

Q: How does the IP look, and can I get a custom IP from Shockbyte?
A: By default, the IP will be in the format of a regular IP (xxx.xxx.xxx.xxx:port). The port at the end can be removed by ordering a Dedicated IP. It is possible to create a free subdomain for your server at our Subdomain Creator.

Q: Are there any coupon codes available?
A: Because our pricing is already extremely low, we don't frequently run sales. However, you can keep up to date with any coupon codes on our Twitter.

Q: What payment methods do you accept?
A: Currently we only accept payments via PayPal, Paymentwall, and Credit/Debit Card. For more information, please check our FAQ page.

If you require any further assistance, please contact our support at: https://shockbyte.com/billing/submitticket.php

Mitchell Smith

Managing Director @ Shockbyte

  • pricing, payment
  • 53 Users Found This Useful
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