General
How to Validate your Game Files using Steam
If you experience issues with your Steam game like stuttering, glitches, or missing/corrupted files, you may need to validate your game files. Validat
How to Upgrade or Downgrade Your Service
It is possible to upgrade or downgrade your service at any time. This process takes just a few easy steps and will automatically upgrade your server o
How to Take an MTR Report
There are a variety of reasons you may experience connection issues to your server. MTR reports are useful tools that allow our support team to verify
How to Identify Your Server's IP Address and Port
To get started, you need to identify the address of the server you want to join. If you own a Shockbyte server, you can find your server address on yo
How to Find Your Steam or Epic ID
Whether for whitelisting or banning players, or granting or revoking permissions, you'll need to know the player's ID. This guide explains how to find
Change Your Server Location
Here at Shockbyte, you can choose the location where you want your server to be hosted from. Our available locations are North America, Europe, Asia,
How to Add a GSLT Key to Your Game Server
In order to use and join most Source servers, and many Steam servers, you will need to set a GSLT key first. Without setting it, your server will not