Cancel Automatic Payments (PayPal)

To cancel your automatic payments, please follow these instructions. Depending on if you have a Personal or Business PayPal Account, you'll need to follow slightly different steps. You can find the page we refer to throughout this article here.

Note: If you're cancelling your automatic payment to cancel a service with us, you also need to submit a cancellation request.

For Personal PayPal Accounts:

  1. Go to Settings by clicking the gear icon in the top right corner.
    PayPal Account Settings
  2. Select Payments above your profile information.
    PayPal Payments
  3. Click the Manage Automatic Payments button.
    PayPal Manage Automatic Payments
  4. Select the subscription you would like to cancel and click Cancel.
    PayPal Cancel Shockbyte Susbcription

For Business PayPal Accounts:

  1. Go to Account Settings after clicking the gear icon in the top right corner.
    PayPal Business Account Settings
  2. Select Money, banks and cards under "Profile" on the left of the page.
    PayPal Business Money Banks and Cards
  3. Click Set automatic payments under "Automatic payments."
    PayPal Set Automatic Payments
  4. Select the agreement you want to cancel and click Cancel.
    PayPal Business Preapproved Payments
  5. Click Cancel Profile to confirm your request.
    PayPal Business Cancel Subscription
If you require any further assistance, please contact our support at: https://shockbyte.com/billing/submitticket.php

Mitchell Smith

Managing Director @ Shockbyte

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