Account & Billing
How to Cancel your GamerSafer GSAuth Addon
If you no longer need the GamerSafer GSAuth Addon for your Shockbyte server, you can cancel it by submitting a support ticket through the Shockbyte Pa
How to Reset Your Shockbyte Client Account Password
Your Shockbyte Client Account password allows you to access the client area, where you can manage your subscriptions and oversee your account and bill
Mobiamo Not Showing for SMS Payments
Mobiamo only accepts payments in certain preset amounts that vary by country and currency. If your invoice doesn't match one of these amounts, Mobiamo
How to Update Your PayPal Subscription
When upgrading or downgrading your server, PayPal may not automatically adjust your subscription amount. Therefore, we recommend manually updating you
How to Reset Your Shockbyte Panel Account Password
The Shockbyte Panel Account Password allows you to log in to your server's control panel and access your server files using an FTP client like FileZil
How to Update Your Account Information
At Shockbyte, we keep some of your personal information on file so that we can contact you about your services with us. From time to time, we recognis
How to Remove A Cancellation Request For Your Shockbyte Service
We’re glad you decided to keep your service with Shockbyte! If you've requested to cancel your service but have changed your mind, you can easily remo