FileZilla is an FTP client that allows you to easily access and manage your server files. We recommend using this program to upload or download all files to and from your server.
The Site Manager feature securely stores your FTP login credentials and allows you to connect to your server using a master password, rather than your Multicraft password. This is very useful if you are managing multiple servers.
- Download and install the FileZilla Client.
- On your Server’s Control Panel, navigate to Files > FTP File Access.
- Open FileZilla and navigate to Files > Site Manager (Shortcut is Ctrl + S or Command + S)
- Click on New site, and name it appropriately.
- Enter the details from your control panel into FileZilla in the order shown below. Your FTP password is the same as your Multicraft control panel password.
- Now click connect, and you will be asked whether or not you would like to remember passwords. We recommend that you opt for “Save passwords protected by a master password” for an extra layer of security.
- If you have chosen this option then enter your new master password, retyping it to confirm then click OK. Otherwise, you can just select the “Save Passwords” option, however, this will leave server passwords unprotected.
Once it shows Status: Directory listing of “/” successful and your server files are listed in the bottom right window titled “Remote Site”), that means that you have successfully set up Site Manager. You can now connect to, and manage your server files quicker and easier!
If you are getting any errors when connecting through FileZilla, this could be because you have provided incorrect FTP details. Please ensure that you have copied the details across correctly without any leading or trailing spaces. If you need to reset your Multicraft password then you can do so by following this guide: How to Reset your Multicraft Password.
If you require any further assistance, please contact our support at: https://shockbyte.com/billing/submitticket.php