Account & Billing
·
Nov 1, 2024
Account Credit is a prepaid balance deposited into your Shockbyte client account. This can be applied to future invoices automatically or to existing ones manually.
Any amount deposited to your account by adding funds are non-refundable.
Types of Account Credit | Information |
---|---|
Add Funds | The credit is acquired when the customer manually deposits an amount into their account. This is done by placing an order of a certain amount to be added to your credit balance. |
Overpayment | The credit is acquired when our system detects a payment made towards an invoice that was already paid. The credit is automatically added to the account balance. |
Affiliate Withdrawal | The credit is acquired when an affiliate chooses to withdraw their affiliate earnings directly to their Shockbyte client account. You can find more information about our affiliate program here: Shockbyte Affiliate Program (Earn Real Money) |
You can add funds to your client account on the Add Funds page in the client area.
Log into your Shockbyte Client Account.
Once you are logged in, go to the top menu and navigate to Billing > Add Funds.
On the Add Funds page, enter the amount you would like to deposit under the Amount to Add and select the Payment Method you would like to use.
Click the Add Funds button to place the order and continue to checkout.
Complete the checkout process by paying for the order invoice.
Once you’ve paid the invoice and finished checking out, the credit will go right into your account balance.
You can view your account credit balance in the client area under Notifications.
To check on your available credit balance, navigate to Notifications on the top-right menu of your client area, as shown in the screenshot below:
Looking to use your account credit for an upcoming or current invoice? Make sure to check out the How to Apply Credit to an Invoice article.
Game Experience Engineer @ Shockbyte