We’re glad you decided to keep your service with Shockbyte! If you've requested to cancel your service but have changed your mind, you can easily remove the cancellation request by following the steps outlined below.
# How to remove Cancellation Request in the Control Panel
You can remove a cancellation request for your service within your servers control panel.
- On the My Servers page, find and click on the service you wish to keep.
- Once on your server's control panel, go to My Plan at the bottom left of the page.
- Under Plan Details, click on Withdraw Cancellation.
- In the Withdraw Cancellation? window, click on Withdraw to confirm your decision to withdraw the cancellation.
# How to remove Cancellation Request in the Client Area
You can remove a cancellation request for your service within your client area.
- In the client area, navigate to Services > My Services.
- Click on the service you wish to remove the cancellation for.
- Click Remove Cancellation Request under Actions in the left sidebar menu.
Once you've finished these steps, your cancellation request will be removed, and you'll get an email to confirm it.
