How to Update Your Account Information
Account & Billing
·
Apr 14, 2025
At Shockbyte, we keep some of your personal information on file so that we can contact you about your services with us. From time to time, we recognise that that information will change. For example, you might move house or get a new email address or phone number.
This guide will outline how to update your registered information with us should it change so that we can still reach out to you if need be.
How Your Information is Stored
Our Privacy Policy explains our rules regarding the collection, use and disclosure of Personal Information when you use our Service. We will not use or share your information with anyone except as described in this Privacy Policy - we only use your Personal Information for providing and improving the Service. You can read the full privacy policy here.
Changing your Account Information
You will be able to change your Account Information at any time within the client area.
Log into your client account using your registered email and password.
Log into your client account using your registered email and password.
Once you’ve logged in, click on the green Update button in the Your Info box, in the top left hand corner.
Once you’ve logged in, click on the green Update button in the Your Info box, in the top left hand corner.
Here, you can update any information you’ve given us. Once you’ve finished making your changes, press the Save Changes button at the bottom of the screen.
Here, you can update any information you’ve given us. Once you’ve finished making your changes, press the Save Changes button at the bottom of the screen.
That’s it - you have now updated your account information! For details on changing your payment method, see our guide on that here.
Jay Miller
Game Experience Engineer @ Shockbyte