Account & Billing
·
Nov 1, 2024
When upgrading or downgrading your server, PayPal may not automatically adjust your subscription amount. Therefore, we recommend manually updating your server's subscription to prevent overpayment or underpayment for your service.
You can update your PayPal Subscription manually through a renewal invoice in your client area.
If you have an existing Shockbyte PayPal subscription for your service, you can follow our guide to cancel it here.
Please note that If you have multiple services, each with its own subscription, make sure you're cancelling the right one.
When it's time for your service renewal, open the renewal invoice in your Client Area.
On the invoice page, click on the PayPal - Subscribe button. This will open the PayPal login page.
Log in to the PayPal account you wish to use and follow the on-screen prompts to complete the payment and create a new subscription.
If you would like to use a different payment method to complete a payment, refer to this article: How to Change Payment Method.
Game Experience Engineer @ Shockbyte