How to: Enable Two-Factor Authentication in Multicraft

We have a video tutorial for configuring 2-Factor Authentication in Multicraft:

 

This guide will teach you how to enable Two-Factor Authentication (2FA) on your Multicraft (control panel) Account. This is an important extra layer of security that you can apply to your account.

What you will need:

  • A smartphone.
  • The Google Authenticator app (supports both iOS & Android).
Caution: Enabling Two-Factor Authentication could potentially lock you out of your account if you lose access to your code generation app (Google Authenticator).

Enabling within your account:

  1. Login to your Multicraft Control Panel (https://mc.shockbyte.com).

  2. Select 'Profile' towards the top left of the screen.
    Multicraft 2FA

  3. Click 'Enable Google Authenticator' on the left sidebar.
    Multicraft 2FA

  4. You will see a screen with a QR code displayed.
    Multicraft 2FA

  5. Open the Google Authenticator application your phone

  6. Inside the app, click the + symbol to scan the QR code on the control panel.

  7. Scan the QR code on your control panel screen.

  8. Once scanned, the app will begin generating 6 digit codes. Enter your code on the control panel to confirm you have correctly activated 2FA.
    Multicraft 2FA

  9. Confirm your Multicraft password and press 'Enable Google Authenticator'.
    Multicraft 2FA

You’re done! Your account is now protected with Two-Factor Authentication! When you login to your account you will be asked for a code from the app. Be sure not to lose access to this code, as it could lock you out of your account.

If you require any further assistance, please contact our support at: https://shockbyte.com/billing/submitticket.php

Mitchell Smith

Managing Director @ Shockbyte

  • 12 Users Found This Useful
Was this answer helpful?

Related Articles

Cancel Automatic Payments (PayPal)

To cancel your automatic payments, please follow these instructions. Depending on if you have a...

Create Sub-Account For Billing

It is possible to create a sub-account for the client area to give someone else access to perform...

How to Add Funds to Your Account (Account Credit)

What is Account Credit? Account Credit is a prepaid balance deposited into your Shockbyte client...

How to Apply Credit to an Invoice

An Account Credit is a prepaid balance deposited into your Shockbyte client account that can be...

How to Cancel Your Services

It is unfortunate that you wish to cancel your service with us. If there were any issues with...