When troubleshooting an issue with your Minecraft server, logs can help you diagnose and tackle the problem at hand. Shockbyte staff may also ask for logs during a support inquiry to quickly identify any issues you may be experiencing.
How to Find and Share Your Server Console Log
The console tab on your control panel displays a live view of your server's log. You may need to share a copy of this log with another person when troubleshooting an issue you are experiencing. To share your console log, you will need to simply press the "Share log" button.
- Navigate to your server's control panel.
- Click Console.
- Click Share log.
Your server's console log is a live timeline of the events that take place on your server. As a result of this, it can be used to find what errors are associated with certain events, crashes, etc. that may take place on your server.
How to Find and Share Your Server's Crash Reports
Console logs are useful, but they do not include in-depth information on the server crashes themselves. Crash reports contain information including what mods were loaded during the crash and where or when exactly the crash occurred.
- Access your control panel and Stop your server.
- Navigate to Files > FTP Access.
- Select the crash-reports folder.
- Sort the directory by Mod time and edit the latest crash report.
- Copy all of the text and paste it into our Hastebin.
- At the top right, click Save and copy the generated link in your address bar to share the log.
How to Find and Share Your Client Log (Windows 10 or Windows 11)
Minecraft also generates client-side logs, which are saved to your computer locally. These logs are similar to console logs in that they display a timeline of events, however, client-side logs only display information relating to your game client, not the server.
Finding Logs for Vanilla or Modded Minecraft Versions
- On your keyboard press
Windows Key+Rat the same time. This will open a Run dialogue box usually in the bottom left of your screen. - Paste
%appdata%/.minecraft/logsinto the Run dialogue field and press OK.
- Open latest.log with any text editing program.
- Copy all of the text in this document.
- Paste the text into our Hastebin then click Save.
- Copy the generated link in your address bar to share the log.
Finding Logs for CurseForge Modpacks
The CurseForge launcher makes installing modpacks much easier compared to traditional methods. It creates separate Minecraft instance folders, each containing all necessary files, including log files unique to the mod pack you are playing.
- Open the CurseForge launcher, and click the Minecraft logo.
- Right-click the modpack you are playing and select Open Folder.
- Open latest.log with any text editing program.
- Copy all of the text in this document.
- Paste the text into our Hastebin then click Save.
- Copy the generated link in your address bar to share the log.
