How to Apply Credit to an Invoice

An Account Credit is a prepaid balance deposited into your Shockbyte client account that can be used to pay for future invoices automatically.

When an unpaid invoice was already present prior to having credit added to your account, credit needs to be manually applied to pay for this invoice. This guide will show you how to do this by following the instructions below:

Manually Applying Credit to an Unpaid Invoice

  1. Log into your Shockbyte client account at https://shockbyte.com/billing/clientarea.php

  2. Once logged in, on the topbar menu, navigate to Billing > My Invoices to view your invoices (https://shockbyte.com/billing/clientarea.php?action=invoices).

    Apply Credit - My invoices

  3. On your My Invoices page, select the unpaid invoice you would like to pay.

    Apply Credit - select invoice

  4. When viewing the invoice, a green indicator will let you know if you have an available credit balance. To use the credit towards the invoice, click Apply Credit.

    Apply Credit - pay invoice

You're done! The credit will instantly be applied to the invoice. If you had sufficient balance to pay the amount due in full, this will update the status of the invoice to Paid.

If you experience any difficulties or have any questions, feel free to contact us by filing a ticket.

Mitchell Smith

Managing Director @ Shockbyte

  • credit balance, invoice, billing, apply credit to invoice, add funds
  • 2 Users Found This Useful
Was this answer helpful?

Related Articles

Cancel Automatic Payments (PayPal)

To cancel your automatic payments, please follow these instructions: 1. Log in to your PayPal...

Create Sub-Account For Billing

It is possible to create a sub-account for the client area to give someone else access to perform...

How to Cancel Your Services

It is unfortunate that you wish to cancel your service with us. If there were any issues with...

Mobiamo Not Showing For SMS Payments

Unfortunately Mobiamo only accepts payments that match a specific value. This varies per country...

How to Add Funds to Your Account (Account Credit)

What is an Account Credit? An Account Credit is a prepaid balance deposited into your Shockbyte...

Powered by WHMCompleteSolution