We have a video tutorial for creating a backup:
Backups can be used to recover your server data in the case of any file loss or griefing. This guide explains how to create a backup.
- Log in to the Minecraft control panel and navigate to Files > Backup.
- On the Backup page, click Start.
- Once a message appears above the start button just like the one shown in the screenshot below, you have successfully created a backup!
- To take is a step further, we recommend downloading the backup to your own computer via FTP. Click here for our tutorial on using FileZilla.
It is also possible to automatically create backups so you do not have to manually create one each time. You can view our tutorial on creating automatic backups here: How to Automatically Backup Your Minecraft Server
If you require any further assistance, please contact our support at: https://shockbyte.com/billing/submitticket.php