We have a video tutorial available which explains the process:
You can reset your Multicraft password in the client area by navigating to Services > My Services > Select a service > Change Password (under "Actions"). The steps below will detail this process.
- Login to the client area at https://shockbyte.com/billing/clientarea.php
- Select 'Services' under the navigation bar, and then 'My Services'.
- Select one of your active Minecraft services.
- Select 'Change Password' on the left hand side under the 'Actions' sidebar.
- Enter your new password and save the changes.