How to Reset your Multicraft Password

We have a video tutorial available which explains the process:

The Multicraft Password is what you use to not just log in to your server's control panel to be able to manage your server, but is also the password you use to access your server files (FTP password). This is sent to your email after completing your server order with Shockbyte and is different from your Client Account password.

WARNING: Never share your Multicraft and Shockbyte client account email and passwordIf you would like to give other users access to manage your server, you can have extra Multicraft accounts created for each user. 

If you forgot the password or simply want to change this to secure your account, you can reset your Multicraft password by following the steps below:

  1. Log in to the client area.
  2. Select Services under the navigation bar, and then My Services.
    Minecraft Services Select

  3. Select one of your active Minecraft services.
    Minecraft Active Server

  4. Select Change Password on the left hand side under the Actions sidebar.
    Multicraft Change Password

  5. Enter your new password and save the changes.
    Reset Multicraft Password

And that's it! Once you've changed your password, remember to log in with the new password you have set.

For added security, it is recommended to enable Two-Factor Authentication (2FA) on your Multicraft and Shockbyte client accounts:


If you require any further assistance, please contact our support at:

Mitchell Smith

Managing Director @ Shockbyte

  • multicraft, minecraft, password, reset password, multicraft password, panel
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